Terms & Conditions
Last updated: February 2026
1. Introduction
By accessing or using the AtaHealth website and services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services. These terms apply to all visitors, clients, and users of the website.
2. Services
AtaHealth provides online nutrition and dietitian coaching services, including but not limited to personalized meal plans, dietary consultations, and health coaching programs. All services are delivered digitally via video/phone calls, messaging, and our online platform.
3. Bookings & Cancellations
Appointments are booked through our online scheduling system. Cancellations or rescheduling must be made at least 24 hours before the scheduled appointment. Late cancellations or no-shows may be charged the full session fee.
4. Pricing & Payment
All prices are in Swedish kronor (SEK) and include VAT where applicable. EUR prices shown on the website are approximate and may vary with exchange rates. For current pricing, see our Pricing page. Payment is processed securely via Stripe. The Compass Session is a one-time payment. Coaching programs (Signature, Dedicated) can be paid in full upfront or in 3 monthly installments. If you choose installments, your card is charged automatically each month. Once all installments are paid, the subscription ends automatically — no action is needed on your part. Friskvård: AtaHealth accepts payment via friskvårdsbidrag (wellness benefit) through Epassi, Benify, or direct invoice to your employer's HR department, subject to your employer's policies.
5. Cancellations & Refunds
(a) Compass Session — if you cancel at least 24 hours before the scheduled session, a full refund is issued. Once the session has taken place, no refund is given. (b) Coaching programs (Signature, Dedicated) — all installments are committed upon enrollment. Payments already processed are non-refundable. If paying in installments, remaining payments will be charged automatically. The following exceptions apply: Fit guarantee — if you are not satisfied after the first session, you pay nothing and all charges will be fully reversed. Cooling-off period — in accordance with Swedish distance selling regulations (distansavtalslagen), you may cancel within 14 days of purchase if services have not yet begun. Once your plan has been delivered, this right no longer applies.
6. Nature of Services & Health Disclaimer
AtaHealth is run by a registered dietitian (legitimerad dietist). The services offered through AtaHealth are classified as friskvård (health promotion and preventative wellness) — not sjukvård (healthcare or medical treatment). AtaHealth does not diagnose, treat, or cure any medical condition. Our coaching focuses on supporting healthy eating habits, general well-being, and preventative nutrition. If you have a medical condition that requires treatment, please consult your doctor or another qualified healthcare provider. You should always seek professional medical advice before making significant changes to your diet or lifestyle, particularly if you are managing an existing health condition, are pregnant or breastfeeding, or are taking medication. AtaHealth is not liable for any adverse effects resulting from the use of our recommendations.
7. Intellectual Property
All content on this website — including text, graphics, logos, meal plans, and educational materials — is the property of AtaHealth and is protected by copyright laws. You may not reproduce, distribute, or use any content without prior written consent.
8. Limitation of Liability
AtaHealth shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website. Our total liability is limited to the amount paid by you for the specific service in question.
9. Privacy
We respect your privacy and handle personal data in accordance with the EU General Data Protection Regulation (GDPR). For details on how we collect, use, and protect your data, please refer to our Privacy Policy page.
10. Changes to Terms
AtaHealth reserves the right to update these Terms & Conditions at any time. Changes take effect upon publication on this page. Continued use of our services after changes constitutes acceptance of the revised terms.
11. Governing Law
These terms are governed by and construed in accordance with the laws of Sweden. Any disputes shall be resolved by the Swedish courts.
12. Contact
If you have questions about these terms, please contact us at info@atahealth.co.